Refund policy

At [Your Store Name], we strive to deliver high-quality digital products that meet your expectations. Please review our return and refund policy for digital templates below:

1. No Returns on Digital Products

Due to the nature of digital products, all sales of digital templates are final. Once you have gained access to a digital product, it cannot be returned or refunded.

2. Refunds

We only offer refunds in the following exceptional circumstances:

• Defective Products: If the digital template you purchased is defective or corrupted, please contact us within 14 days of your purchase with detailed information about the issue. We will assess the problem and, if confirmed, provide a replacement or refund.
• Accidental Duplicate Purchases: If you accidentally purchased the same digital template more than once, please contact us within 7 days of the purchase. We will review your case and issue a refund for the duplicate charge if applicable.

3. How to Request a Refund

To request a refund or report an issue with your purchase, please email our support team at info@savagetemplates.com. Include your order number, the name of the digital template, and a detailed description of the issue.

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4. Processing Time

Refunds are processed within 5-7 business days after we have confirmed the issue. Please note that it may take additional time for the refunded amount to appear in your account, depending on your bank or payment provider.

5. Contact Us

If you have any questions about our return and refund policy, feel free to contact us at info@savagetemplates.com

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Thank you for your understanding and support.

Savage Templates